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Using tado°
Using tado°

Learn more about tado° products and services. And learn best practices on how to use them to control your home climate more efficiently.


What is Preheat Before Arrival?
How can I contact tado° Customer Support?
Is tado° compatible with my boiler?
Is tado° compatible with my system boiler?
Which heating systems does tado° support?
Is tado° compatible with electric heating systems?
What is a tado° Starter Kit, and what are the differences between versions?
What are the individual tado° devices used for?
In which cases do I need a Wireless Receiver or an Extension Kit?
Can I adjust my heating/cooling manually on my devices? How long does this manual change stay active?
Where can I find the serial number and QR code of my tado° devices?
How do I use my Wireless Temperature Sensor or Smart AC Control with the tado° Stand?
How does the tado° Internet Bridge communicate with other tado° devices?
What is Auto-Assist?
What are Quick Actions?
What is Care & Protect?
What is Air Comfort?
What is Child Lock?
I have a new router/modem. How do I connect it to tado°?
How much power does the Internet Bridge use?
How does Open Window Detection work?
What happens when the internet connection is temporarily lost? Can I still control my heating or air conditioning using tado°?
How often are the temperature/humidity measurements updated?
Can I use tado° in my bathroom?
How does frost protection work?
Does tado° support Legionnaires' disease protection on my heating system?
How can I make sure that all my tado° devices are up to date?
How long will it take for my heating system to react to a command given on tado°?
I don't own a smartphone. Can I still use tado°?
How can someone at home without the app (like a child or visitor) use tado° ?
Is tado° X compatible with other tado° product lines?

How do I test the heating and hot water on my Wireless Receiver?
What are the best settings for my tado° heating devices during the summer months?
How can I restart my tado° devices?
How can I reset the pairing of my Smart Thermostat or Wireless Temperature Sensor?
How does tado° control multiroom heating systems with more than one heat source?
How does tado° control a multi-zone radiator heating system?
How does tado° control different heating systems?
How does tado° control radiator heating systems with a central thermostat?
How does tado° control underfloor heating systems?
How does tado° control radiator heating systems without a central thermostat?
How does tado° control multiroom heating setups with a combination of radiators and water-based underfloor heating?
How does tado° control Heating Zones? How can I change the Zone Controller of a room?
My Smart Thermostat is not shown as a Zone Controller. What can I do?
Where is the best place to install my Smart Thermostat or Wireless Temperature Sensor?
Do I need Wi-Fi to use tado°?
What happens when the batteries of my tado° devices run out?
What type of batteries should I use in my tado° devices? How do I replace them?
How do I perform the upgrade from my current Bridge to the HomeKit-enabled Internet Bridge?
Why does tado° keep heating even after reaching the target temperature?
Do I need Smart Radiator Thermostats in the room in which I already have a Smart Thermostat or Wireless Temperature Sensor installed?
Do I need a Wireless Temperature Sensor in a room that already has Smart Radiator Thermostats installed?
Do I need Smart Radiator Thermostats for all my radiators?
What do the symbols on the Smart Thermostat or Wireless Temperature Sensor user interface mean?
What do the symbols on the Smart Radiator Thermostat user interface mean?
What do the symbols on the Wireless Receiver mean?
What do the LEDs and blinking states on the Wireless Receiver mean?
What do the blinking states on the Extension Kit mean?
How do I activate the pairing mode of the Internet Bridge?

What does Energy Savings show me?
Can I use Dark Mode on my tado° app?
What does Energy IQ show me?
How do I add my consumption data for Energy IQ?
What does Home and Away mean?
How do I set up tado° Balance for Heat Pumps?
What does the Geofencing switch do for a time block in my Smart Schedule?
Can I adjust the temperature manually on my app? How long does this manual change stay active?
Where can I find a history of my heating or cooling activity?
How do I keep mobile data activated for the tado° app on iOS?
How do I enable background data in the Android settings?
How can I remove the battery optimization for the tado° app in Android on Xiaomi, Redmi, and Poco devices?
How can I remove the battery optimization for the tado° app in Android?
How can I turn off the battery optimization for the tado° app in Android on Samsung devices?
How can I remove the battery optimization for the tado° app in Android on Huawei devices?
How can I make sure that my Android phone is set up to use the most power-efficient method to determine my position?
How do I enable the Location-Based Services on Android?
How do I enable background app refresh in the iOS Settings?
How do I enable the Location Based Services in iOS?
How do I know how often tado° turns my heating system on and off?
Why does my tado° start heating before the time I have set in the Smart Schedule?
What happens to the Geofencing Skill when my phone is off?
Why should I always leave Wi-Fi on on my smartphone?
What are the smartphone settings for optimal Geofencing on Android devices?
What are the smartphone settings for optimal Geofencing on iOS devices?
What is Savings Advice?
What is Balance for Heat Pumps?
What is Cost Simulator?
Can I adjust my Smart AC Control manually in the tado° app? How long does this manual change stay active?