Using tado°

Learn more about tado° products and services. And learn best practices on how to use them to control your home climate more efficiently.

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102 articles in this collection
Written by tado°
Know more about tado°

Is tado° compatible with my boiler?

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Written by tado°
Updated over a week ago

Which heating systems does the Smart Thermostat support?

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Written by tado°
Updated this week

Is tado° compatible with electric heating systems?

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Written by tado°
Updated this week

What is a tado° Starter Kit and what are the differences between versions?

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Written by tado°
Updated over a week ago

What’s the difference between the V3+ app (that comes with V3+ products) and the V3 app (that comes with V1, V2 & V3 products)?

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Written by tado°
Updated over a week ago

What function do the individual tado° devices serve?

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Written by tado°
Updated over a week ago

In which cases do I need an Extension Kit?

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Written by tado°
Updated over a week ago

Can I control tado° directly on my devices? What does Manual Control in the app mean?

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Written by tado°
Updated over a week ago

Where can I find the serial number of my tado° devices?

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Written by tado°
Updated over a week ago

What is the maximum number of tado° devices I can add to one account?

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Written by tado°
Updated over a week ago

How far apart can the tado° devices be from the tado° Bridge?

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Written by tado°
Updated this week

What is Auto-Assist?

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Written by tado°
Updated over a week ago

What is the Air Comfort Skill?

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Written by tado°
Updated over a week ago

How much power does the Internet Bridge use?

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Written by tado°
Updated over a week ago

How does the Open Window Detection Skill work?

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Written by tado°
Updated over a week ago

How can I upgrade to the latest tado° products and services?

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Written by tado°
Updated over a week ago

What happens when the Internet connection is temporarily lost? Can I still control my heating or air conditioning using tado°?

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Written by tado°
Updated over a week ago

How often are the temperature/humidity measurements updated?

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Written by tado°
Updated over a week ago

Can I use tado° in my bathroom?

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Written by tado°
Updated over a week ago

How does frost protection work?

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Written by tado°
Updated over a week ago

Does tado° support Legionnaires' disease protection on my heating system?

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Written by tado°
Updated over a week ago

How can I make sure that all my tado° devices are up to date?

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Written by tado°
Updated over a week ago

What should I do if someone at home (e.g. a child) has no smartphone?

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Written by tado°
Updated over a week ago

Why is there a time delay between a command given to tado° and the heating reacting?

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Written by tado°
Updated over a week ago

I don't own a smartphone. Can I still use tado°?

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Written by tado°
Updated over a week ago
Using tado° heating products

How can I restart my tado° devices?

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Written by tado°
Updated over a week ago

How can I restart the pairing of my Smart Thermostat?

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Written by tado°
Updated over a week ago

How does tado° control multi-room heating systems with multiple heat sources?

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Written by tado°
Updated over a week ago

How does tado° control a multi-zone radiator heating system?

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Written by tado°
Updated over a week ago

How does tado° control different heating systems?

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Written by tado°
Updated over a week ago

How does tado° control radiator heating systems with a central thermostat?

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Written by tado°
Updated over a week ago

How does tado° control underfloor heating systems?

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Written by tado°
Updated over a week ago

How does tado° control radiator heating systems without a central thermostat?

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Written by tado°
Updated over a week ago

Where is the best place to install my Smart Thermostat?

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Written by tado°
Updated over a week ago

Do I need to have Wi-Fi to use tado° for heating systems?

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Written by tado°
Updated over a week ago

What happens when the batteries of my tado° devices run out?

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Written by tado°
Updated over a week ago

What type of batteries should I use in my tado° devices? How do I replace them?

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Written by tado°
Updated over a week ago

How do I perform the upgrade from my current Bridge to the HomeKit-enabled Internet Bridge?

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Written by tado°
Updated over a week ago

Why does tado° keep heating even after reaching the target temperature?

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Written by tado°
Updated over a week ago

Do I need Smart Radiator Thermostats in the room in which I already have a Smart Thermostat installed?

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Written by tado°
Updated over a week ago

Do I need a Smart Thermostat in a room that already has Smart Radiator Thermostats installed?

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Written by tado°
Updated over a week ago

Do I need Smart Radiator Thermostats for all my radiators?

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Written by tado°
Updated this week

What do the symbols on the Smart Thermostat user interface mean?

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Written by tado°
Updated over a week ago

What do the symbols on the Smart Radiator Thermostat user interface mean?

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Written by tado°
Updated over a week ago

How do I activate the pairing mode of the Internet Bridge?

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Written by tado°
Updated over a week ago

What do the blinking states on the Extension Kit indicate?

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Written by tado°
Updated over a week ago
Using the tado° app and services

What does my monthly Energy Savings Report show me?

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Written by tado°
Updated over a week ago

What does Home and Away mean?

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Written by tado°
Updated over a week ago

What does the Geofencing switch do for a time block in my Smart Schedule?

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Written by tado°
Updated over a week ago

How long does Manual Control stay active?

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Written by tado°
Updated over a week ago

Where can I find a history of my heating or cooling activity?

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Written by tado°
Updated this week

How do I keep mobile data activated for the tado° App on iOS?

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Written by tado°
Updated over a week ago

How can I make sure that my Android phone is set up to use the most power-efficient method to determine my position?

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Written by tado°
Updated over a week ago

How do I enable background data in the Android settings?

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Written by tado°
Updated over a week ago

How can I remove the battery optimization for the tado° App in Android (Android 6 or higher)?

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Written by tado°
Updated over a week ago

How can I turn off the battery optimization for the tado° app in Android 7 (Nougat), Android 8 (Oreo), and Android 9 (Pie) on Samsung Devices?

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Written by tado°
Updated over a week ago

How can I remove the battery optimization for the tado° App in Android 7 (Nougat), Android 8 (Oreo), and Android 9 (Pie) on Huawei Devices?

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Written by tado°
Updated over a week ago

How can I make sure that my Android phone is set up to use the most power-efficient method to determine my position?

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Written by tado°
Updated over a week ago

How can I remove the battery optimization for the tado° App in Android 5 (Lollipop) and 6 (Marshmallow) on Samsung Devices?

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Written by tado°
Updated over a week ago

How do I enable the Location Based Services on Android 4.4 or higher?

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Written by tado°
Updated over a week ago

How can I remove the battery optimization for the tado° App in Android 5 (Lollipop) and 6 (Marshmallow) on Huawei devices?

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Written by tado°
Updated over a week ago

How do I enable background app refresh in the iOS Settings?

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Written by tado°
Updated over a week ago

How do I enable the Location Based Services in iOS?

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Written by tado°
Updated over a week ago

How do I know how often tado° turns my heating system on and off?

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Written by tado°
Updated this week

Why does my tado° start heating before the time I have set in the Smart Schedule?

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Written by tado°
Updated over a week ago

How can I make sure that I always have the latest features of the tado° App?

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Written by tado°
Updated over a week ago

What happens to the Geofencing Skill when my phone is off?

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Written by tado°
Updated over a week ago

Why shouldn’t I force close the tado° app by swiping the screen off?

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Written by tado°
Updated over a week ago

Why is it so important to keep the smartphone Wi-Fi activated even when I am away from home?

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Written by tado°
Updated over a week ago

What are the smartphone settings for optimal Geofencing?

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Written by tado°
Updated over a week ago

What are the smartphone settings for optimal Geofencing with Android devices?

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Written by tado°
Updated over a week ago

What are the smartphone settings for optimal Geofencing on iOS devices?

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Written by tado°
Updated over a week ago