How can I contact tado°?

Written by tado°
Updated over a week ago

Is tado° compatible with my boiler?

Written by tado°
Updated over a week ago

Which heating systems does the Smart Thermostat support?

Written by tado°
Updated over a week ago

Is tado° compatible with electric heating systems?

Written by tado°
Updated over a week ago

What is a tado° Starter Kit and what are the differences between versions?

Written by tado°
Updated over a week ago

What’s the difference between the V3+ app (that comes with V3+ products) and the V3 app (that comes with V1, V2 & V3 products)?

Written by tado°
Updated over a week ago

What function do the individual tado° devices serve?

Written by tado°
Updated over a week ago

In which cases do I need an Extension Kit?

Written by tado°
Updated over a week ago

Can I control tado° directly on my devices? What does Manual Control in the app mean?

Written by tado°
Updated over a week ago

Where can I find the serial number of my tado° devices?

Written by tado°
Updated over a week ago

How far apart can the tado° devices be from the tado° Bridge?

Written by tado°
Updated over a week ago

What is Auto-Assist?

Written by tado°
Updated over a week ago

What is the Air Comfort Skill?

Written by tado°
Updated over a week ago

I have a new router/modem. How do I connect it to tado°?

Written by tado°
Updated over a week ago

How much power does the Internet Bridge use?

Written by tado°
Updated over a week ago

How does the Open Window Detection Skill work?

Written by tado°
Updated over a week ago

How can I upgrade to the latest tado° products and services?

Written by tado°
Updated over a week ago

What happens when the internet connection is temporarily lost? Can I still control my heating or air conditioning using tado°?

Written by tado°
Updated over a week ago

How often are the temperature/humidity measurements updated?

Written by tado°
Updated over a week ago

Can I use tado° in my bathroom?

Written by tado°
Updated over a week ago

How does frost protection work?

Written by tado°
Updated over a week ago

Does tado° support Legionnaires' disease protection on my heating system?

Written by tado°
Updated over a week ago

How can I make sure that all my tado° devices are up to date?

Written by tado°
Updated over a week ago

What should I do if someone at home (e.g. a child) has no smartphone?

Written by tado°
Updated over a week ago

Why is there a time delay between a command given to tado° and the heating reacting?

Written by tado°
Updated over a week ago

I don't own a smartphone. Can I still use tado°?

Written by tado°
Updated over a week ago

How can I restart my tado° devices?

Written by tado°
Updated over a week ago

How can I restart the pairing of my Smart Thermostat?

Written by tado°
Updated over a week ago

How does tado° control multi-room heating systems with multiple heat sources?

Written by tado°
Updated over a week ago

How does tado° control a multi-zone radiator heating system?

Written by tado°
Updated over a week ago

How does tado° control different heating systems?

Written by tado°
Updated over a week ago

How does tado° control radiator heating systems with a central thermostat?

Written by tado°
Updated over a week ago

How does tado° control underfloor heating systems?

Written by tado°
Updated over a week ago

How does tado° control radiator heating systems without a central thermostat?

Written by tado°
Updated over a week ago

Where is the best place to install my Smart Thermostat?

Written by tado°
Updated over a week ago

Do I need to have Wi-Fi to use tado° for heating systems?

Written by tado°
Updated over a week ago

What happens when the batteries of my tado° devices run out?

Written by tado°
Updated over a week ago

What type of batteries should I use in my tado° devices? How do I replace them?

Written by tado°
Updated over a week ago

How do I perform the upgrade from my current Bridge to the HomeKit-enabled Internet Bridge?

Written by tado°
Updated over a week ago

Why does tado° keep heating even after reaching the target temperature?

Written by tado°
Updated over a week ago

Do I need Smart Radiator Thermostats in the room in which I already have a Smart Thermostat installed?

Written by tado°
Updated over a week ago

Do I need a Smart Thermostat in a room that already has Smart Radiator Thermostats installed?

Written by tado°
Updated over a week ago

Do I need Smart Radiator Thermostats for all my radiators?

Written by tado°
Updated over a week ago

What do the symbols on the Smart Thermostat user interface mean?

Written by tado°
Updated over a week ago

What do the symbols on the Smart Radiator Thermostat user interface mean?

Written by tado°
Updated over a week ago

How do I activate the pairing mode of the Internet Bridge?

Written by tado°
Updated over a week ago

What do the blinking states on the Extension Kit indicate?

Written by tado°
Updated over a week ago

How can I invite others to join my tado° Home?

Written by tado°
Updated over a week ago

How many devices can I have in my tado° Home?

Written by tado°
Updated yesterday

How many rooms can I have in my tado° Home?

Written by tado°
Updated yesterday

How many devices can I add to a room in the tado° app?

Written by tado°
Updated yesterday

How can I rename a room in my tado° Home?

Written by tado°
Updated this week

How can I move a Smart Radiator Thermostat to a different room in my tado° Home?

Written by tado°
Updated this week

How can I remove a user from my tado° Home?

Written by tado°
Updated over a week ago

How can I delete my tado° Home?

Written by tado°
Updated over a week ago

How do I remove a tado° device from my tado° Home?

Written by tado°
Updated this week

How can I remove mobile devices I don’t use anymore from my tado° account?

Written by tado°
Updated over a week ago

I'm moving and taking my tado° devices with me. How do I set them up in my new home?

Written by tado°
Updated over a week ago

I'm moving and leaving my tado° devices behind. What should I do to make sure that the new owners can use them?

Written by tado°
Updated over a week ago

What does my monthly Energy Savings Report show me?

Written by tado°
Updated over a week ago

What does Home and Away mean?

Written by tado°
Updated over a week ago

What does the Geofencing switch do for a time block in my Smart Schedule?

Written by tado°
Updated over a week ago

How long does Manual Control stay active?

Written by tado°
Updated over a week ago

Where can I find a history of my heating or cooling activity?

Written by tado°
Updated over a week ago

How do I keep mobile data activated for the tado° App on iOS?

Written by tado°
Updated over a week ago

How can I make sure that my Android phone is set up to use the most power-efficient method to determine my position?

Written by tado°
Updated over a week ago

How do I enable background data in the Android settings?

Written by tado°
Updated over a week ago

How can I remove the battery optimization for the tado° App in Android (Android 6 or higher)?

Written by tado°
Updated over a week ago

How can I turn off the battery optimization for the tado° app in Android 7 (Nougat), Android 8 (Oreo), and Android 9 (Pie) on Samsung Devices?

Written by tado°
Updated over a week ago

How can I remove the battery optimization for the tado° App in Android 7 (Nougat), Android 8 (Oreo), and Android 9 (Pie) on Huawei Devices?

Written by tado°
Updated over a week ago

How can I make sure that my Android phone is set up to use the most power-efficient method to determine my position?

Written by tado°
Updated over a week ago

How can I remove the battery optimization for the tado° App in Android 5 (Lollipop) and 6 (Marshmallow) on Samsung Devices?

Written by tado°
Updated over a week ago

How do I enable the Location Based Services on Android 4.4 or higher?

Written by tado°
Updated over a week ago

How can I remove the battery optimization for the tado° App in Android 5 (Lollipop) and 6 (Marshmallow) on Huawei devices?

Written by tado°
Updated over a week ago

How do I enable background app refresh in the iOS Settings?

Written by tado°
Updated over a week ago

How do I enable the Location Based Services in iOS?

Written by tado°
Updated over a week ago

How do I know how often tado° turns my heating system on and off?

Written by tado°
Updated this week

Why does my tado° start heating before the time I have set in the Smart Schedule?

Written by tado°
Updated over a week ago

How can I make sure that I always have the latest features of the tado° App?

Written by tado°
Updated over a week ago

What happens to the Geofencing Skill when my phone is off?

Written by tado°
Updated over a week ago

Why shouldn’t I force close the tado° app by swiping the screen off?

Written by tado°
Updated over a week ago

Why is it so important to keep the smartphone Wi-Fi activated even when I am away from home?

Written by tado°
Updated over a week ago

What are the smartphone settings for optimal Geofencing?

Written by tado°
Updated over a week ago

What are the smartphone settings for optimal Geofencing with Android devices?

Written by tado°
Updated over a week ago

What are the smartphone settings for optimal Geofencing on iOS devices?

Written by tado°
Updated over a week ago

How does the Smart AC Control control my air conditioner?

Written by tado°
Updated over a week ago

What are the differences between the different versions of the Smart AC Control?

Written by tado°
Updated over a week ago

Which air conditioners are supported by the Smart AC Control?

Written by tado°
Updated over a week ago

What do the symbols on the Smart AC Control user interface mean?

Written by tado°
Updated over a week ago

Does the Smart AC Control also work with reversible heat pumps for both heating and cooling?

Written by tado°
Updated over a week ago

How can I restart the Smart AC Control?

Written by tado°
Updated over a week ago

How can I connect the Smart AC Control to my Wi-Fi?

Written by tado°
Updated this week

How can I delete the Wi-Fi credentials on my Smart AC Control?

Written by tado°
Updated over a week ago

How can I do a factory reset of my Smart AC Control?

Written by tado°
Updated over a week ago

Do I need Wi-Fi to use the Smart AC Control?

Written by tado°
Updated over a week ago

Can I control my Hot Water via Apple HomeKit?

Written by tado°
Updated over a week ago

Can I control my Hot Water via Google Home?

Written by tado°
Updated over a week ago

Can I control my Hot Water via Amazon Alexa?

Written by tado°
Updated over a week ago

Can I control my Hot Water via IFTTT?

Written by tado°
Updated over a week ago

Which IFTTT Services does tado° offer?

Written by tado°
Updated over a week ago

How can I limit the duration of an input via Apple HomeKit?

Written by tado°
Updated over a week ago

How can I limit the duration of inputs via Google Home?

Written by tado°
Updated over a week ago

How can I limit the duration of inputs via Amazon Alexa?

Written by tado°
Updated over a week ago

What voice commands and languages are available for Siri?

Written by tado°
Updated over a week ago

What voice commands and languages are available for Google Home?

Written by tado°
Updated over a week ago

What voice commands and languages are available for Amazon Alexa?

Written by tado°
Updated over a week ago

How can I reset the HomeKit configuration of the Internet Bridge?

Written by tado°
Updated over a week ago

How can I reset the HomeKit configuration of the Smart AC Control?

Written by tado°
Updated over a week ago