Using tado°

How can I contact tado°?

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Updated over a week ago

Is tado° compatible with my boiler?

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Updated over a week ago

Is tado° compatible with my system boiler?

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Updated over a week ago

Which heating systems does tado° support?

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Updated over a week ago

Is tado° compatible with electric heating systems?

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Updated over a week ago

What is a tado° Starter Kit and what are the differences between versions?

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Updated over a week ago

What function do the individual tado° devices serve?

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Updated over a week ago

In which cases do I need a Wireless Receiver or an Extension Kit?

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Updated over a week ago

Can I adjust my heating/cooling manually on my devices? How long does this manual change stay active?

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Updated over a week ago

Where can I find the serial number of my tado° devices?

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Updated over a week ago

How do I use my Wireless Temperature Sensor or Smart AC Control with the tado° Stand?

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Updated over a week ago

How does the tado° Internet Bridge communicate with other tado° devices?

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Updated over a week ago

What is Auto-Assist?

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Updated over a week ago

What are Quick Actions?

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Updated over a week ago

What is Care & Protect?

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Updated over a week ago

What is the Air Comfort Skill?

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Updated over a week ago

What is Child Lock?

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Updated over a week ago

I have a new router/modem. How do I connect it to tado°?

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Updated over a week ago

How much power does the Internet Bridge use?

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Updated over a week ago

How does the Open Window Detection Skill work?

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Updated over a week ago

What happens when the internet connection is temporarily lost? Can I still control my heating or air conditioning using tado°?

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Updated over a week ago

How often are the temperature/humidity measurements updated?

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Updated over a week ago

Can I use tado° in my bathroom?

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Updated over a week ago

How does frost protection work?

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Updated over a week ago

Does tado° support Legionnaires' disease protection on my heating system?

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Updated over a week ago

How can I make sure that all my tado° devices are up to date?

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Updated over a week ago

How long will it take for my heating system to react to a command given on tado°?

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Updated over a week ago

I don't own a smartphone. Can I still use tado°?

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Updated over a week ago

How can someone at home without the app (like a child or visitor) use tado° ?

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Updated over a week ago

How do I test the heating and hot water on my Wireless Receiver?

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Updated over a week ago

What are the best settings for my tado° heating devices during the summer months?

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Updated over a week ago

How can I restart my tado° devices?

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Updated over a week ago

How can I restart the pairing of my Smart Thermostat or Wireless Temperature Sensor?

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Updated over a week ago

How does tado° control multi-room heating systems with multiple heat sources?

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Updated over a week ago

How does tado° control a multi-zone radiator heating system?

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Updated over a week ago

How does tado° control different heating systems?

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Updated over a week ago

How does tado° control radiator heating systems with a central thermostat?

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Updated over a week ago

How does tado° control underfloor heating systems?

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Updated over a week ago

How does tado° control radiator heating systems without a central thermostat?

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Updated over a week ago

How does tado° control multi-room heating setups with a combination of radiators and water-based underfloor heating?

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Updated over a week ago

How does tado° control Heating Zones? How can I change the Zone Controller of a room?

Written by tado°
Updated yesterday

My Smart Thermostat is not shown as a Zone Controller. What can I do?

Written by tado°
Updated over a week ago

Where is the best place to install my Smart Thermostat or Wireless Temperature Sensor?

Written by tado°
Updated over a week ago

Do I need Wi-Fi to use tado° with my heating system?

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Updated over a week ago

What happens when the batteries of my tado° devices run out?

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Updated over a week ago

What type of batteries should I use in my tado° devices? How do I replace them?

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Updated over a week ago

How do I perform the upgrade from my current Bridge to the HomeKit-enabled Internet Bridge?

Written by tado°
Updated over a week ago

Why does tado° keep heating even after reaching the target temperature?

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Updated over a week ago

Do I need Smart Radiator Thermostats in the room in which I already have a Smart Thermostat or Wireless Temperature Sensor installed?

Written by tado°
Updated over a week ago

Do I need a Wireless Temperature Sensor in a room that already has Smart Radiator Thermostats installed?

Written by tado°
Updated over a week ago

Do I need Smart Radiator Thermostats for all my radiators?

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Updated over a week ago

What do the symbols on the Smart Thermostat or Wireless Temperature Sensor user interface mean?

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Updated over a week ago

What do the symbols on the Smart Radiator Thermostat user interface mean?

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Updated over a week ago

What do the symbols on the Wireless Receiver mean?

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Updated over a week ago

What do the LEDs and blinking states on the Wireless Receiver mean?

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Updated over a week ago

What do the blinking states on the Extension Kit indicate?

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Updated over a week ago

How do I activate the pairing mode of the Internet Bridge?

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Updated over a week ago

How can I invite others to join my tado° Home?

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Updated over a week ago

How many rooms can I have in my tado° Home?

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Updated over a week ago

How many devices can I have in my tado° Home?

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Updated over a week ago

How many devices can I add to a room in the tado° app?

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Updated today

How can I rename a room in my tado° Home?

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Updated over a week ago

How can I move a Smart Radiator Thermostat or Wireless Temperature Sensor to a different room in my tado° Home?

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Updated over a week ago

How can I remove a user from my tado° Home?

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Updated over a week ago

How can I delete my tado° Home?

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Updated over a week ago

How do I remove a tado° device from my tado° Home?

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Updated over a week ago

How can I remove mobile devices I don’t use anymore from my tado° account?

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Updated over a week ago

I'm moving and taking my tado° devices with me. How do I set them up in my new home?

Written by tado°
Updated over a week ago

I'm moving and leaving my tado° devices behind. What should I do to make sure that the new owners can use them?

Written by tado°
Updated over a week ago

What does my monthly Energy Savings Report show me?

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Updated over a week ago

What does Home and Away mean?

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Updated over a week ago

What does the Geofencing switch do for a time block in my Smart Schedule?

Written by tado°
Updated over a week ago

Can I adjust my heating manually on my app? How long does this manual change stay active?

Written by tado°
Updated over a week ago

Where can I find a history of my heating or cooling activity?

Written by tado°
Updated over a week ago

How do I keep mobile data activated for the tado° app on iOS?

Written by tado°
Updated over a week ago

How do I enable background data in the Android settings?

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Updated over a week ago

How can I remove the battery optimization for the tado° App in Android (Android 6 or higher)?

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Updated over a week ago

How can I turn off the battery optimization for the tado° app in Android 7 (Nougat), Android 8 (Oreo), Android 9 (Pie) and Android 10 on Samsung Devices?

Written by tado°
Updated over a week ago

How can I remove the battery optimization for the tado° App in Android 7 (Nougat), Android 8 (Oreo), Android 9 (Pie) and Android 10 on Huawei Devices?

Written by tado°
Updated over a week ago

How can I remove the battery optimization for the tado° App in Android 5 (Lollipop) and 6 (Marshmallow) on Samsung Devices?

Written by tado°
Updated over a week ago

How can I remove the battery optimization for the tado° App in Android 5 (Lollipop) and 6 (Marshmallow) on Huawei devices?

Written by tado°
Updated over a week ago

How can I make sure that my Android phone is set up to use the most power-efficient method to determine my position?

Written by tado°
Updated over a week ago

How do I enable the Location-Based Services on Android 5 or higher?

Written by tado°
Updated over a week ago

How do I enable background app refresh in the iOS Settings?

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Updated over a week ago

How do I enable the Location Based Services in iOS?

Written by tado°
Updated over a week ago

How do I know how often tado° turns my heating system on and off?

Written by tado°
Updated over a week ago

Why does my tado° start heating before the time I have set in the Smart Schedule?

Written by tado°
Updated over a week ago

How can I make sure that I always have the latest features of the tado° App?

Written by tado°
Updated over a week ago

What happens to the Geofencing Skill when my phone is off?

Written by tado°
Updated over a week ago

Why shouldn’t I force close the tado° app by swiping the screen off?

Written by tado°
Updated over a week ago

Why is it so important to keep the smartphone Wi-Fi activated even when I am away from home?

Written by tado°
Updated over a week ago

What are the smartphone settings for optimal Geofencing?

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Updated over a week ago

What are the smartphone settings for optimal Geofencing with Android devices?

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Updated over a week ago

What are the smartphone settings for optimal Geofencing on iOS devices?

Written by tado°
Updated over a week ago

How does the Smart AC Control V3+ control my air conditioner?

Written by tado°
Updated over a week ago

What are the differences between the different hardware versions of the Smart AC Control?

Written by tado°
Updated over a week ago

Which air conditioners are supported by the Smart AC Control?

Written by tado°
Updated over a week ago

What do the symbols on the Smart AC Control user interface mean?

Written by tado°
Updated over a week ago

Does the Smart AC Control also work with reversible heat pumps for both heating and cooling?

Written by tado°
Updated over a week ago

How can I restart the Smart AC Control?

Written by tado°
Updated over a week ago

How can I connect the Smart AC Control V3+ to my Wi-Fi?

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Updated over a week ago

How can I delete the Wi-Fi credentials on my Smart AC Control?

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Updated over a week ago

How can I do a factory reset of my Smart AC Control?

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Updated over a week ago

Do I need Wi-Fi to use the Smart AC Control?

Written by tado°
Updated over a week ago

Which tado° features work with HomeKit?

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Updated over a week ago

Can I control my Hot Water via Apple HomeKit?

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Updated over a week ago

Can I control my Hot Water via Google Home?

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Updated over a week ago

Can I control my Hot Water via Amazon Alexa?

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Updated over a week ago

Can I control my Hot Water via IFTTT?

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Updated over a week ago

Which IFTTT Services does tado° offer?

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Updated over a week ago

How can I limit the duration of inputs via Google Home?

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Updated over a week ago

What voice commands and languages are available for Siri?

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Updated over a week ago

What voice commands and languages are available for Google Home?

Written by tado°
Updated over a week ago

What voice commands and languages are available for Amazon Alexa?

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Updated over a week ago

How can I reset the HomeKit configuration of the Internet Bridge?

Written by tado°
Updated over a week ago

How can I reset the HomeKit configuration of the Smart AC Control V3+?

Written by tado°
Updated over a week ago