If the batteries of your devices are low or depleted, tado° won’t be able to control your heating as intended.
Not replacing batteries when necessary can result in the following:
Your Smart Thermostat’s display may flicker and touch arrows may become unresponsive.
If the Smart Radiator Thermostat doesn’t have enough battery power to close the radiator valve (or re-close after responding to a Frost Protection action), the valve can remain open and heat continuously.
Your tado° devices could lose connection with the Internet Bridge.
You may not be able to control your devices manually.
When the batteries of your devices run out, you will notice the following:
Your devices will show a low or depleted battery symbol on their displays.
The low battery symbol will be shown in Settings > Rooms & Devices > next to the relevant device, in the tado° app*.
You’ll receive an email to warn you that your devices are running low on battery*.
Please make sure that you replace your batteries as soon as you receive a low battery notification on a device, in the app, or via email. This will help your devices to stay connected and operate properly. Your schedule data will be saved in the Smart Schedule settings on the tado° app.
Note: If you disconnect the Internet Bridge or router, your batteries will deplete much faster. Your tado° devices will spend extra energy constantly searching for an Internet connection. Instead, we recommend that you set all rooms to OFF when no heat is needed.
*If your tado° device disconnects, the tado° app can’t display that device’s battery status, nor send a low battery notification.