If you own your tado° devices, here’s what you need to do to ensure that the new users can access your devices:
I’m selling my house with the tado° devices included.
You can only transfer ownership of a tado° device if you own it, and it is not rented.
To transfer your tado° devices to a new owner:
I’m renting out my property and have new tenants.
To give your tenants access to the tado° devices:
You’ll need to repeat this process every time a new set of tenants moves out/in.
Please note: tado° doesn’t have different levels of access. Each member of the tado° Home has as much access as you, and could remove you from the Home in the same way.
If you have been removed from the tado° Home by a tenant, you can either request to be re-added or re-register the devices in a new account to regain control of your tado° devices.