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Where can I find the serial number and QR code of my tado° devices?
Where can I find the serial number and QR code of my tado° devices?
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Written by tado°
Updated over a week ago

In the app:

Go to Settings > Rooms & Devices. The serial number appears just below the device name on the list. If one room has multiple Smart Radiator Thermostats, tap on Blink Display and the corresponding Smart Radiator Thermostat’s display will flash 'Hi' helping you identify the device. For the Smart Radiator Thermostat Basic, the dashes next to the temperature markers on the display will turn on and off.

On the devices:

Here you can find all the information you need to register your tado° devices: serial number, auth code, and QR code.

Internet Bridge

You can find the registration details on the back of the device.

Wireless Temperature Sensor

Remove the cover of your Wireless Temperature Sensor to find the registration details on the back of the device.

Smart Thermostat

Remove the cover of your Smart Thermostat to find the registration details on the back of the device. Some Smart Thermostat models have a screw on the bottom edge. So you’ll need to use a screwdriver to open the device.

Smart Radiator Thermostat

Remove the mounting bracket from your Smart Radiator Thermostat to find the registration details on the body of the device.

Wireless Receiver

Use a screwdriver to loosen the screw from the bottom edge of your Wireless Receiver. Then, remove the cover to find the serial number on the back of the device.

  • The Wireless Receiver - Programmer with Hot Water Control (UK)

  • The Wireless Receiver (EU)

Extension Kit

Use a screwdriver to remove the two screws from the bottom edge of your Extension Kit. Then, remove the cover to find the registration details on the back of the device.

Smart AC Control

You can find the registration details on the back of the device.

Save a hard copy of your devices’ registration information

tado° devices come with:

  • a removable sticker containing their registration information, and

  • a guide booklet (only for Starter Kits).

Paste the device stickers in the booklet. Then, write the name of the relevant room in your tado° Home below, for future reference.

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