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To delete the Wi-Fi credentials, please follow these steps:

  1. Touch the two arrows below the display of the device with your fingertips for 5 seconds (this works even if the arrows are not lit). Make sure you don’t touch the display, or the procedure will fail.

2. The reset menu will open, indicated by a spanner and screwdriver symbol. Use the arrows to cycle through the menu.

3. When the device shows a Wi-Fi symbol and a dustbin, touch the right side of the display to confirm the deletion of the Wi-Fi credentials. A blinking Wi-Fi and dustbin symbol confirms the deletion.

After deleting your Wi-Fi credentials, you can enter new ones using the tado° mobile app (this is not available in the web app).

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