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Managing your orders and contracts
Managing your orders and contracts
All your questions about orders, upgrades, payments, contracts and refunds answered.
11 articles in this collection
Written by
tado°
Rental contracts
Is there a minimum contract period?
Written by
tado°
Updated over a week ago
How can I buy my rented tado° devices?
Written by
tado°
Updated over a week ago
How can I cancel my rental contract?
Written by
tado°
Updated over a week ago
Can I transfer my rental contract?
Written by
tado°
Updated over a week ago
How can I change my recurring payment method?
Written by
tado°
Updated over a week ago
Orders
Supported Countries
Written by
tado°
Updated over a week ago
I haven’t received my order. What do I do?
Written by
tado°
Updated over a week ago
How can I cancel or modify my order?
Written by
tado°
Updated over a week ago
Returns and refunds
How do I return my devices?
Written by
tado°
Updated over a week ago
How can I claim a refund based on the Energy Savings Guarantee? Are there any conditions?
Written by
tado°
Updated over a week ago
When will I receive my refund?
Written by
tado°
Updated over a week ago