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Managing your orders and contracts
Managing your orders and contracts
All your questions about orders, upgrades, payments, contracts and refunds answered.
Rental contracts
Is there a minimum contract period?
How can I cancel my rental contract?
How can I change my recurring payment method?
Orders
Supported Countries
I haven’t received my order. What do I do?
Can I cancel or change my order?
Returns and refunds
How do I return my devices?
How can I claim a refund based on the Energy Savings Guarantee? Are there any conditions?
When will I receive my refund?
