You can cancel your rental contract by submitting a request via chat.

Please note that the minimum rental contract period is 12 months. tado° will send you a reminder for your contract renewal to the email address you used to place your rental order.

If you wish to cancel the renewal, you need to do so at least four weeks before the contract ends. If not, your contract will automatically be renewed for another 12 months.

Once you’ve cancelled, you can keep the devices for free, and use them as before, however the warranty will end with your rental contract.

Please note: As of September 2018, it is no longer possible to rent new tado° devices.

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