tado° currently provides sales, replacements and returns support for the following countries:

  • Austria

  • Belgium

  • Bulgaria

  • Croatia

  • Czech Republic

  • Denmark

  • Estonia

  • Finland

  • France

  • Germany

  • Greece

  • Hungary

  • Ireland

  • Italy

  • Latvia

  • Lithuania

  • Luxembourg

  • Netherlands

  • Poland

  • Portugal

  • Romania

  • Slovakia

  • Slovenia

  • Spain

  • Sweden

  • Switzerland

  • United Kingdom

For return and replacement policies

if your country is not listed above, please contact the seller you ordered your tado° from.

If you ordered your products directly from our webshop, please contact us via live chat to get information about available return and replacement options.

The following special territories are excluded:

Denmark: Faroe Islands, Greenland

Finland: Åland Islands

France: French Guiana, French Polynesia, French Southern and Antarctic Lands, Guadeloupe, La Réunion, Martinique, Mayotte, Monaco, New Caledonia, Saint-Barthélemy, Saint-Martin, Saint-Pierre and Miquelon, Wallis and Futuna.

Germany: Büsingen, Helgoland

Greece: Mount Athos

Italy: Campione d’Italia, Livigno, San Marino, Vatican City, Italian part of Lake Lugano between Ponte Tresa and Porto Ceresio

Netherlands: Aruba, Bonaire, Curaçao, Saba, Sint Eustatius, Sint Maarten

Spain: Canary Islands, Ceuta, Melilla

United Kingdom: British Channel Islands, Gibraltar.

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