tado° currently provides sales, replacements and returns support for the following countries:
- Czech Republic
- United Kingdom
For return and replacement policies
if your country is not listed above, please contact the seller you ordered your tado° from.
If you ordered your products directly from our webshop, please contact us via live chat to get information about available return and replacement options.
The following special territories are excluded:
Denmark: Faroe Islands, Greenland
Finland: Åland Islands
France: French Guiana, French Polynesia, French Southern and Antarctic Lands, Guadeloupe, La Réunion, Martinique, Mayotte, Monaco, New Caledonia, Saint-Barthélemy, Saint-Martin, Saint-Pierre and Miquelon, Wallis and Futuna.
Germany: Büsingen, Helgoland
Greece: Mount Athos
Italy: Campione d’Italia, Livigno, San Marino, Vatican City, Italian part of Lake Lugano between Ponte Tresa and Porto Ceresio
Netherlands: Aruba, Bonaire, Curaçao, Saba, Sint Eustatius, Sint Maarten
Spain: Canary Islands, Ceuta, Melilla
United Kingdom: British Channel Islands, Gibraltar.