As soon as we receive your devices in full and in their original packaging, you’ll get a full refund for them.

Refunds are generally processed within 14 days from when we receive your devices.

If the returned devices are found to be damaged or incomplete, tado° reserves the right to refuse to refund the amount due or reduce the amount due.

Unless otherwise agreed upon with our team, the refund will be credited to the same payment method you used to place your order.

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