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If you haven’t received your order yet, make sure to check the shipping notification email you received when we shipped your order. You can use this information to track your order’s delivery status directly on the website of the courier service.

Please contact us via chat if your delivery status shows that:

  • your order could not be delivered and was returned to us, or

  • your order was delivered, but you still haven’t received it.

We’ll be happy to assist you.

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