To make the installation process as easy as possible, we provide you with clear, step-by-step instructions that are tailored to your specific system. For most systems, we already have custom instructions in our database and you can install your tado° devices right after you register them.
In a few cases, these instructions are not ready yet and our Technical Support team needs to prepare customized step-by-step instructions for your system.
We usually are able to prepare your instructions within two working days.
Please do not install tado° without these instructions. If you install without waiting for instructions, the system may not work correctly due to missing configuration options or may even be damaged.