There are several ways for you to contact the tado° team.
For answers to your questions
For all queries
Talk to one of our Support agents via live chat.
To start a chat, just tap on the orange chat icon:
- on our website (tado.com);
- in our Help Center; or
- in the tado° mobile app, by going to More > Support.
For urgent emergencies
In case of an emergency, for instance, when you are without heating or hot water, you can call us on our voicemail service on the following numbers:
- United Kingdom (UK): 020 38932059
- International (UK): +44 (20) 3893 2059