What is Balance for Heat Pumps?
tado° avatar
Written by tado°
Updated over a week ago

Balance for Heat Pumps helps to reduce electricity costs for users with electricity tariffs with dynamic pricing and a tado° Heat Pump Connector. It limits your heat pump use when electricity prices are high, while still maintaining comfort in your home.

To benefit from Balance, you need the following:

  • a compatible Air-to-Water, Water-to-Water, or Ground-to-Water hydronic heat pump controlled by a tado° Heat Pump Connector

  • an electricity tariff with dynamic pricing (hourly or even more frequent price changes throughout the day)

How Balance controls heat pumps

Based on your set schedule and the electricity prices that Balance monitors daily, it will guide your heat pump to preheat during lower-cost periods and enter energy-saving mode during high-price periods. When Balance reduces consumption during high-price periods, it is designed to still maintain a comfortable temperature. You can modify your set schedule or temporarily deactivate Balance at any time.

How Balance works in the tado° app

Once you activate your Balance subscription, you can select the Balance tile in the tado° app Home screen to:

  • Access Settings to activate / deactivate Balance for your heating and hot water*. They are toggled ON by default.

  • Access Home to display a daily optimization report of how energy prices will fluctuate and how your heat pump will respond.

The daily optimization report will indicate when your heat pump preheats or is in energy-saving mode.

You can access your overall heat pump usage data in Energy IQ.

Balance will not guide your heat pump into these modes at the same times every day, since it is responsive to changes in energy demands and pricing.

How Balance for Heat Pumps works with energy tariffs

Balance aligns your heat pump schedule with regional day-ahead electricity prices from ENTSO-E.

If you are unsure of your region, please check with your electricity provider.

Balance is currently available in Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxemburg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Switzerland.

*The Hot Water option will only appear if your heat pump controls domestic hot water.

More information:

Did this answer your question?