To fix HomeKit connection issues, please follow these steps:

1. Make sure that all your iOS devices are connected to a 2.4 GHz Wi-Fi network. All your devices must be on the same network to be able to find each other.

2. Force close the Apple Home app.

3. Then, perform a factory reset as explained in this article.

4. Set up the Smart AC Control V3+ with the Home app again.

If you are still facing connection issues, feel free to contact our Technical Support team specifying your router model and a screenshot of the error you see in the Apple Home app.

Please note: Smart AC Control V2 and V1 are not compatible with Apple HomeKit.

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