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Why doesn’t tado° maintain the Minimum Away Temperature that I have set?
Why doesn’t tado° maintain the Minimum Away Temperature that I have set?
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Written by tado°
Updated over a week ago

If Auto-Assist is activated and tado° is in Away Mode, tado° automatically determines an Ideal Away Temperature. This is the optimal temperature to which tado° will allow your room to drop when it’s in Away Mode.

tado° calculates this temperature taking the following factors into account:

  • Building insulation

  • Heating system characteristics

  • How far you are from your home, etc.

The Ideal Away Temperature can then be different from the Minimum Away Temperature you’ve set on tado°. tado° will set the Away Temperature only at a point that’ll allow it to still achieve the target temperature in the Home tab of the Smart Schedule in time for your arrival. So the closer you are to your home, the closer to your target temperature the Ideal Away Temperature will be.

So if you’re away from home but not too far (for instance, if you work very close to your home), tado° won’t lower the Away Temperature as much as you may expect. This is because it doesn’t have much time to preheat.

If you want tado° to maintain the Minimum Away Temperature you have set, you can set Preheat Before Arrival to OFF in the Away tab of the Smart Schedule. You can choose to turn off Preheat Before Arrival for some or all of your rooms.

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