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The lights on the Internet Bridge do not light up. What can I do?
The lights on the Internet Bridge do not light up. What can I do?
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Written by tado°
Updated over a week ago

After powering up the Internet Bridge with the USB power cable supplied, all LEDs shortly light up. After a couple of seconds, all LEDs turn off except for the link or power LED which will be solid to indicate that the Internet Bridge is powered.

In case the LEDs do not light up right after powering up the Internet Bridge, please check the following:

  1. If you connected the USB cable to a router, please use the external power adapter instead to power the Internet Bridge from a wall socket.

  2. Try a different power supply cable and/or power adaptor to power the Internet Bridge.

If none of the above helps, please contact us via chat. Tap the round orange icon in the bottom right-hand corner to open a chat.

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