For Geofencing to work correctly on your Android device, please check that you have enabled the following settings:

Turn off Battery Optimization for the tado° App

Modern Android smartphones have settings enabled that automatically close apps to reduce power usage. You can disable these settings to make sure the Geofencing Skill of your tado° app is working correctly. Find below your brand and Android version and follow the step-by-step instructions in the linked article:

If you’re using a Samsung phone:

Android 5-6

Android 7 or higher

If you’re using a Huawei phone:

Android 5-6

Android 7 or higher

If you’re using a phone from a different brand:

Android 6 or higher

Allow access to location-based services

When asked by Android, allow the tado° app to access your location at all times. If you haven’t done so already, you can change this in the Android settings at any time.

We recommend enabling high accuracy in your location settings for Geofencing to work most accurately.

How do I enable the Location-Based Services on Android 4.4 or higher?

Leave the App open in the background

To ensure the best performance of the Geofencing Skill, we recommend that you keep the app open in the background.

More information:

Why shouldn’t I force close the tado° app by swiping the screen off?

Enable mobile data and background operation

Mobile data has to be available and activated for the tado° app to transmit location data. tado° needs to send these in the background to make sure your home starts heating in time before you arrive. Details on how to make sure that mobile data are neither disabled nor restricted for the tado° app in your Android settings can be found here:

How do I enable background data in the Android settings?

Please note that depending on your data plan or potential data roaming restrictions, a mobile data limit may also be put in place by your mobile network operator.

Limit the use of Battery Saver mode

We recommend not using the Battery Saver mode of your phone or special battery saving apps, since they keep the tadoº app from running in the background.

Keep Wi-Fi activated

If your phone runs Android, tado°'s Geofencing Skill recognizes that you are home when you connect to your home Wi-Fi network, so make sure that the Wi-Fi-scanning is enabled.

More information:

What are the smartphone settings for optimal Geofencing on iOS devices?

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