Ensuring data security and protecting our customers' information is our top priority. That's why tado° only stores the minimum data required to intelligently control your heating system and deletes all unnecessary data. To transfer and store the data, tado° uses the latest security technology, which meets the current online banking standard. All data is made anonymous and encrypted wherever possible.
United Kingdom (UK): 020 3893 2059
International (UK): +44 (20) 3893 2059
Mon-Fri 9-17 (GMT)
At the moment, some data might not be not accessible. You can find out more here. This will not affect the way your tado° operates, just the reports.
In urgent emergencies you can still reach us outside the above hours on the numbers shown.
Submit a request
Send us an email, if you have any question. We are glad to help you.Submit a request