Battery optimization settings can block data transmission between your mobile phone and tado° and therefore adversely affect the accuracy of tado°’s Geofencing Skill.
On Samsung phones with Android 7 (Nougat), Android 8 (Oreo), Android 9 (Pie) and Android 10, apps are by default unprotected from the sleep and battery optimization functions.
To turn these default settings off for the tado° app, follow these step-by-step instructions.
Disabling the sleep function for the tado° app
Please note: Samsung has not implemented this function in Android 9 (Pie).
- Open the Settings on your mobile phone
- Enter the Device maintenance section
- Enter the Battery section
- Scroll down to enter the Unmonitored apps section
- Click on the Add apps button and select the tado° app
- Once the tado° app has been selected, click on the Done button
Turning off the battery optimization function for the tado° app
- Open the Settings on your mobile phone
- Enter the Apps section
- Enter the menu on the top right corner and click on Special access
- Enter the Optimize battery usage section
- Ensure that all apps are shown in the list
- Set the slider next to the tado° app to the OFF position
