Battery optimization settings can block data transmission between your mobile phone and tado° and therefore adversely affect the accuracy of tado°’s Geofencing Skill.

On Samsung phones with Android 7 (Nougat), Android 8 (Oreo) and Android 9 (Pie), apps are by default unprotected from the sleep and battery optimization functions.

To turn these default settings off for the tado° app, follow these step-by-step instructions.

Disabling the sleep function for the tado° app

Please note: Samsung has not implemented this function in Android 9 (Pie). 

  1. Open the Settings on your mobile phone
  2. Enter the Device maintenance section
  3. Enter the Battery section
  4. Scroll down to enter the Unmonitored apps section
  5. Click on the Add apps button and select the tado° app
  6. Once the tado° app has been selected, click on the Done button

  

 

Turning off the battery optimization function for the tado° app

  1. Open the Settings on your mobile phone
  2. Enter the Apps section
  3. Enter the menu on the top right corner and click on Special access
  4. Enter the Optimize battery usage section
  5. Ensure that all apps are shown in the list
  6. Set the slider next to the tado° app to the OFF position

    

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