After replacing the earlier version of the Bridge with the HomeKit-enabled Internet Bridge all devices reconnect automatically to the new Bridge. This can take up to 45 minutes. If a device has not reconnected within this time frame, please restart the device.
If you are unsure which device has not reconnected, please check for rooms showing “no remote access/Offline”.
After the restart, please wait for 2 minutes. If the device does not reconnect by itself, please also restart the Internet Bridge.
If the device does not connect after the restart, please contact our technical support for assistance.