- Can I use tado° with more than one user?
- How do I let family members, other residents or guests use my tado°?
- What is Auto-Assist?
- What is the Air Comfort Skill?
- What happens when the Internet connection is temporarily lost? Can I still control my heating or air conditioning using tado°?
- I don't own a smartphone. Can I still use tado°?
Control Panel & Smart Schedule
- ★ How do I set my tado° Smart Schedule?
- What sets the tado° Smart Schedule apart from a regular thermostat’s schedule?
- How do I set my tado° Smart Schedule for Hot Water?
- What does Home and Away mean?
- What does the Geofencing switch do for a time block in my Smart Schedule?
- Why does my tado° start heating before the time I have set in the Smart Schedule?
- ★ What are the smartphone settings for optimal geofencing?
- tado° doesn't recognize correctly if I'm home or away. What can I do to fix this?
- I work close to home and the automatic Away Temperature is not low enough for me. Can I set the Away Temperature to a lower value?
- What happens to the Geofencing Skill when my phone is off?
- Does the tado° app require GPS to be activated? In which cases is GPS being used?
- Why is it so important to keep the smartphone Wi-Fi activated even when I am away from home?
Data, Report and Visualization
- What do the different levels of heat request in the app and the Climate Report indicate?
- Does tado° provide a Climate Report where I can see the historic heating or AC activity?
- The temperature shown outside is wrong.
- I think that the real inside temperature is higher / lower than tado° is showing, what can I do?
- What does the monthly tado° Energy Savings Report contain? How are the savings calculated?
- How can I make sure that my Android phone is set up to use the most power-efficient method to determine my position?
- How can I remove the battery optimization for the tado° App in Android (Android 6 or higher)?
- How can I remove the battery optimization for the tado° App in Android 7 (Nougat) or Android 8 (Oreo) on Samsung Devices?
- How can I remove the battery optimization for the tado° App in Android 7 (Nougat), Android 8 (Oreo), and Android 9 (Pie) on Huawei Devices?
- How can I remove the battery optimization for the tado° App in Android 5 (Lollipop) and 6 (Marshmallow) on Samsung Devices?
- How can I remove the battery optimization for the tado° App in Android 5 (Lollipop) and 6 (Marshmallow) on Huawei devices?