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Why can’t I assign my device to a room in my tado° Home?

Every tado° device in your Home can only be assigned to one room in the tado° app. 

In some cases, you may not be able to assign a device to a room, create a new room, move your Smart Thermostat between rooms or delete a device from your Home. This is to ensure that your tado° devices are always set up correctly and that your heating does not stop working. 

If you would like to move your Smart Thermostat to a different Room or delete it, please contact our technical support.

If you have a multi-zone heating setup or need help setting up your devices, please contact us with specific information about your current heating setup. 

More information: 

Why do I need rooms in the tado° app to control my heating?

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