How can I remove the battery optimization for the tado° App in Android 5 (Lollipop) and 6 (Marshmallow) on Huawei devices?

The default power saving settings may block the communication of the Smartphone with the tado° app and therefore may adversely affect the location-based control of tado°.

On Huawei phones with Android 5 (Lollipop) and Android 6 (Marshmallow) apps by default are unprotected from the operating system power saving. To protect the tado° app from power saving please follow these steps:

  1. Open the Phone Manager app on your mobile phone
  2. Enter the Power saving (Android 5) or Battery manager (Android 6) section
  3. Select Protected apps
  4. Select tado° and enable its protection

 

For Huawei devices running Android 6 (Marshmallow) there is an additional battery optimization setting that needs to be changed to allow for optimal location based control. To ignore battery optimization for the tado° App please follow these steps:

  1. Open the Phone Settings
  2. Enter the Apps section
  3. Enter Advanced section
  4. Enter Ignore battery optimizations section
  5. At the top of the list select All apps
  6. Select tado° and allow to ignore battery optimizations