Battery optimization settings can affect data transmission between your mobile phone and tado°. This can affect the working of tado°’s Geofencing Skill.

On Huawei phones with Android 5 (Lollipop) and Android 6 (Marshmallow) apps by default are unprotected from the operating system power saving. To protect the tado° app from power saving please follow these steps:

  1. Open the Phone Manager app on your mobile phone
  2. Enter the Power saving (Android 5) or Battery manager (Android 6) section
  3. Select Protected apps
  4. Select tado° and enable its protection

For Huawei devices running Android 6 (Marshmallow), there is an additional battery optimization setting that needs to be changed to allow for optimal geofencing. To ignore battery optimization for the tado° App please follow these steps:

  1. Open the Phone Settings
  2. Enter the Apps section
  3. Enter Advanced section
  4. Enter Ignore battery optimizations section
  5. At the top of the list select All apps
  6. Select tado° and allow to ignore battery optimizations

Did this answer your question?