[Connector Kit] What happens when the Internet connection is temporarily lost? Can I still control my heating using the tado° Connector Kit?

If the Internet connection is temporarily lost a green LED will be blinking on the side of the tado° Box. Please check the green LED on the side of the tado° Box for troubleshooting.

Local control on the tado° Box

Control of your heating zone is still possible via the ‘Home’ button on the side of your tado° Box. No Internet connection just means that controlling your heating zone remotely via the mobile or web app is not possible during this time.

To control your heating locally please press the ‘Home’ button on the side of your tado° Box. An orange LED confirms that tado° is heating to the highest home temperature that is set in the schedule and hot water is prepared permanently.

Pressing the ‘Home’ button again will return the tado° Box to the automatic mode.

tado° Box Status LED

 

LED status

 

Operation mode

 

LED off

 

Normal operation

 

LED flashing green

 

tado° Box has lost connection to the internet.

 

LED continuous orange

 

tado° Box is connected to the internet and it is heating to the highest home temperature that is set in the schedule and hot water is prepared permanently.

 

LED flashing orange and green

 

tado° Box is not connected to the internet and it is heating to the highest home temperature that is set in the schedule and hot water is prepared permanently.