Server status: ...

My app shows that there is no remote access. What does it mean and what can be done?

“No remote access” is shown in the app when the devices in your Home cannot communicate with the tado° server.


If you are currently setting up the device, please make sure it is paired with the Internet Bridge.

View pairing instructions

If your tado° devices have already been paired once and were fully operational, please select your tado° configuration below for troubleshooting:

You can always manually control your heating or cooling on the tado° device itself, even if there is no connection.

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