Why does tado° need to check the compatibility of my heating system?

tado° needs to check the compatibility of your heating system to be able to provide you with the correct installation instructions.

While tado° works with most heating systems, there are a few that tado° currently does not support. So before you install tado°, our engineers may need to make sure that tado° will work with your system. These checks usually take no more than two working days. This will also ensure that tado° works without any issues after the installation.

Please do not proceed to install tado° while our engineers are checking your heating system. If you install without waiting for the compatibility check or our step-by-step installation instructions, the system may not work correctly due to missing configuration options.

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