Why does tado° need to check the compatibility of my heating system?

There are many elements that compose a heating system and while tado° works with most, there are a couple of heating systems tado° currently does not support. If you could not find your model in our database, we will quickly check that tado° works with your system before you can continue with your installation. For some setups we also need additional information to make sure tado° works with your system. These checks usually take less than a working day and ensure that tado° works without problems after the installation.

Please do not proceed to install tado° while our engineers are checking your heating system. When installing without a completed compatibility check or installation instructions, the system will not work correctly due to missing configuration options.