For restarting the Extension Kit, please press the button on the top of the device for more than 8 seconds until the LED on the front turns off. Then release the button and the Extension Kit will restart by itself.
Support Hotline
United Kingdom (UK): 020 3893 2059
International (UK): +44 (20) 3893 2059
Mon-Fri 9-17 (GMT)
Limited Service: 24-26/12, 31/12 & 01/01
In urgent emergencies you can still reach us outside the above hours on the numbers shown.
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Send us an email, if you have any question. We are glad to help you.
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