Which upgrade options does tado° offer to early and loyal customers?

Whether you want to upgrade your old Connector Kit to a Smart Thermostat because you want to use Apple HomeKit or simply want to purchase your current rental device - we’ve got just the right deal for you.

There are different options for you depending on your current product version. Your options are:

Customers with a Starter Kit “v2”

In terms of devices all that we have changed on our Starter Kits going from “v2” to “v3” is exchanging the Bridge with our new HomeKit-enabled Internet Bridge. The new HomeKit-enabled Internet Bridge is available for purchase at £99 or for rent at £3.99 a month.

Customers with a Connector Kit

If you purchased a Connector Kit and would like to upgrade to a Smart Thermostat - Starter Kit “v3”, we will grant a 30% discount on the purchase price of the new Kit once you returned the old Connector Kit to us.

If you are renting a Connector Kit and would like to upgrade to a Smart Thermostat - Starter Kit “v3” we will send you a new Smart Thermostat Starter Kit “v3” without additional charge, if you agree to adapting your rental contract to meet our current terms and conditions (T&Cs) and prices.

Both deals are available exclusively via our customer service team.