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I think that the real inside temperature is higher/lower than what tado° is showing. What can I do?
I think that the real inside temperature is higher/lower than what tado° is showing. What can I do?

Learn how to change the Measuring Device or the Temperature Offset to improve temperature measurement.

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Written by tado°
Updated over a week ago

For every tado° room, the measured temperature is shown in the Room Screen in the app. This measurement is made by the tado° device that is set as the Measuring Device in that room. For rooms with more than one tado° device installed, you can choose which of them should measure the temperature.

If you think that the measured temperature on tado° is not correct, you can adjust it by:

1. Changing the Measuring Device of the room

When you have multiple tado° heating devices installed in the same room, it is possible that the device you've set as the Measuring Device is not the best to give an accurate temperature measurement.

For instance, you may have set a Smart Radiator Thermostat as your Measuring Device. But if your room is large or if the radiator is behind a curtain or furniture, the Smart Radiator Thermostat may show a higher/lower temperature for the whole room.

So if you have both a Smart Radiator Thermostat and a Smart Thermostat in a room, we recommend that you use the Smart Thermostat as the Measuring Device.

Please ensure that you place the Smart Thermostat in a suitable location for measuring the temperature.

To change the measuring device, please do the following in the tado° app:

  1. Go to Settings > Rooms & Devices.

  2. Select the respective room.

  3. Select Measuring Device, then select the desired measuring device from the list and confirm your selection.

2. Install a Wireless Temperature Sensor

To achieve a more accurate reading, you can install a Wireless Temperature Sensor in a more central location in the room. This will measure and control the room temperature from that point. It also acts as a centralised manual controller for the Smart Radiator Thermostats in the room if needed.

3. Setting an offset value for the Measuring Device

If there is only one tado° device in a room, you can use a standard thermometer to check the current temperature. It is possible there will be a difference between the actual temperature and the measured temperature on tado°. This is called the temperature offset.

For instance, your thermometer may detect 22 °C while tado° measures 20 °C. The temperature offset is then +2 °C. Vice versa, if the current temperature is 16 °C but tado° shows 19 °C, the temperature offset is -3 °C.

To set or change the temperature offset, please do the following in the tado° app:

  1. Go to Settings > Rooms & Devices.

  2. Select the respective room.

  3. Select Temperature Offset.

  4. Use the up or down arrow to set the desired offset value.

  5. Select the tick in the top right-hand corner of the screen to confirm.

tado° will display the measured temperature including the offset.

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